? about Best Buy Replacement Plan

[DarkwingChuck]

Does a dust cover and one stylus missing mean I couldn't get a replacment DS Lite with my Best Buy Replacement Plan?

[Patryn]

Re: ? about Best Buy Replacement Plan

No. Simple loss of accessories is not covered. It has to be a manufacturing defect or act of God.

[DarkwingChuck]

Re: ? about Best Buy Replacement Plan

Well I have a couple dead pixels on the top screen and that was going to be my reason for replacement but I was wondering if I would be denied a replacment without the dust cover and stylus.

[Smurf Taco]

Re: ? about Best Buy Replacement Plan

They're usually not too picky about stuff, as long as you paid for the PRP. Just tell them it won't play one of your games, but the game works fine on your friend's DS. They'll usually give it to you.

[Nixon]

Re: ? about Best Buy Replacement Plan

I would return it without ever mentioning those things. :P

[Jamos' Old Account]

Re: ? about Best Buy Replacement Plan

It has to be a manufacturing defect or act of God.

Just tell them that God stole it.

[Feros]

Re: ? about Best Buy Replacement Plan

Dust, Heat, Humidity, Normal Wear and Tear, Power Surge. Acts of God is actually EXCLUDED.

[Valkysas]

Re: ? about Best Buy Replacement Plan

what about screwdriver through touchscreen?

[Patryn]

Re: ? about Best Buy Replacement Plan

I misspoke when I said act of God. Basically what I was driving at is that it had to be some factor out of your control and not due to your negligence.

[Big Rick Cook]

Re: ? about Best Buy Replacement Plan

When I got the replacement plan for my DS at GameStop, they said it covered pretty much anything, even negligence.

So I asked them if they would replace it if I walked in there with a hammer and destroyed it in front of their faces.

They said no.

[Alzar]

Re: ? about Best Buy Replacement Plan

They say anything to sell that ****.

It is a ripoff. Everyone knows.

[JPS]

Re: ? about Best Buy Replacement Plan

I lost mine in a tsunami Can I still get a replacement? I know it'll be hard to convince them a tsunami hit me 250 miles from the coast....I'll cross that bridge when I come to it

[Big Rick Cook]

Re: ? about Best Buy Replacement Plan

I actually used the replacement for a cracked screen when someone else sat on it.

And I used the replacement plan on my MP3 player just recently because I didn't like it. I told them the USB port wasn't reading properly in my computer anymore. They didn't carry mine anymore, so I got the value of it towards another player.

[JPS]

Re: ? about Best Buy Replacement Plan

Not really on subject, but some places are stingy towards warranty...I have a Sprint phone and pay $6/month in insurance, I've had the thing 14 months($84 paid), and I dropped it one day and the outside case cracked in front of the digital window, I took it back and they said it doesn't cover cracked cases, when in plain black and white on the warranty paper it states "Covers all physical damage"

Hopefully you don't have someone like that working at your Best Buy

[Kire]

Re: ? about Best Buy Replacement Plan

I traded in my PSP when the touch pad sunk in and wasn't reading as well. I also traded in my DS when the touch screen was becoming less responsive (which it was) for a DS Lite. You can also trade in due to dead pixels or non-responsive buttons.